Knowledge Atlas

Authorization-aware AI for SAP

An AI support layer must respect the same access boundaries that protect SAP data from human misuse.

Reviewed

Where this fits

Authorization-aware AI belongs in any SAP support assistant, retrieval workflow, ticket summarizer, or agent that reads operational data.

Common issues

  • The AI has broader data access than the user asking the question.
  • Retrieved context leaks company-code, plant, customer, supplier, finance, or personnel information across boundaries.
  • The model suggests an action the user could not perform in the source system.

Diagnostic questions

  • Whose authorization context is used for retrieval?
  • Can the answer reveal data indirectly through summaries or aggregates?
  • Is every action recommendation routed through human approval and system authorization?