Automation
Automation patterns that support operations without hiding risk.
This section covers rule-based automation, agent-assisted workflows, operational memory, and developer automation patterns that help SAP support teams move from repeated manual handling to structured, auditable support work.
Curated Pages
Automation topics
Rule-Based Automation vs AI
How to decide what should stay deterministic and what can become AI-assisted.
Read pageOperational Memory for SAP AMS
Runbooks, KEDB, decision logs, and structured context for recurring support issues.
Read pageAgent-Assisted Development Workflows
Practical boundaries for using agents in knowledge work, support tooling, and development.
Read pageMini Apps and Prototypes for SAP Operations
Small, outcome-focused tools that remove manual work without breaking the core.
Read pageSAP Planning Exception Automation
Use automation to assemble and classify planning evidence while people retain supply and commitment decisions.
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